My Ocean Privacy Policy
Effective date: October 2, 2026. Canonical publication URL: myocean.cozuzu.com/privacy/. This policy covers the My Ocean product website and the current prerelease app. My Ocean is still in development and is not yet available in app stores.
Who we are
My Ocean is provided by Cozuzu Inc. For privacy questions or requests, contact support@cozuzu.com. Our website is https://www.cozuzu.com. Website hosting, email providers, Apple and Google also process information under their own policies.
Visiting our website
The My Ocean website is hosted by Cloudflare. Delivering and protecting the site involves processing technical request information, such as IP address, browser information, requested URL and request time. Cloudflare describes its handling of this information in its Privacy Policy. The site has no advertising, visitor analytics script, tracking pixel, embedded social-media widget or signup form. Fonts and images are served from the site itself. We do not set application cookies or use browser storage on this product website. Infrastructure providers may process security information under their policies.
Information on your device
My Ocean does not require a My Ocean account. Your kept ocean, view, light, waves, weather, quality choice and other preferences are stored locally. Only the last successfully kept moment is retained. Later adjustments do not replace it unless you choose Keep again. Remove cancels that saved startup scene. Settings → Reset Local Data removes kept settings and preferences. Store purchases are separate and are not cancelled by resetting settings. Operating system backup or transfer may affect local data; My Ocean does not provide its own cloud synchronization or cross-device saved scenes.
The app uses local technical information to choose rendering quality and recover from graphics problems. This can include device model, OS/WebView, screen size, available device memory, power/thermal state and render timing. Device support for these signals varies. These signals are not sent to Cozuzu automatically.
Purchases
When purchases become available, optional one-time purchases and restores are handled by the Apple App Store or Google Play. The app processes product identifiers, transaction or purchase evidence and access status to verify and restore Premium access. Local purchase evidence may be retained for access checks. Cozuzu does not receive your card number through My Ocean. Store providers process payment and account information under their policies. Purchases are tied to the relevant store account; My Ocean has no account system linking Apple and Google purchases.
Support you choose to send
If you email us, we receive your email address, message and any attachments you provide. You can choose to copy a local diagnostic report and send it. Reports may include device model, OS, quality, selected ocean, recent lifecycle events and graphics measurements. The report excludes payment receipts, purchase tokens and unique device identifiers. Do not send passwords, card details or purchase tokens.
We use support information to answer your request, investigate problems and meet applicable legal obligations. We retain it only as needed for those purposes. You may request deletion by email, subject to legal requirements.
Advertising, tracking and sharing
The current app has no advertising SDK, analytics upload, third-party login or automatic crash-report upload. It does not sell personal information or share it for cross-context behavioral advertising. Ocean imagery, fonts and Words are bundled with the app; no remote font or affirmation service is required during normal use.
Information is shared with Apple or Google as necessary for store purchases, and with service providers when you choose to contact support. We may disclose information if required by law or to protect users and our legal rights. Opening external support or policy links is subject to the destination's privacy practices.
Your choices and rights
You can remove a kept moment, reset local preferences, decline to send diagnostics or uninstall the app. Uninstalling can remove local settings; store purchase history remains with Apple or Google. Where applicable, you may request access, correction or deletion of information held by Cozuzu, or exercise other rights available under local law by contacting us. We may ask for information needed to verify and fulfill a request.
Children and security
My Ocean is a general-audience relaxation experience. We do not knowingly collect children's personal information through an app account. If a child has sent personal information to support, contact us so we can address it. Purchases are governed by store account and parental settings.
We use reasonable safeguards for information we handle. No system can guarantee absolute security. Store communications use the platform's purchase frameworks; do not submit sensitive data through support attachments.
Changes
We will update this policy if our practices change. The effective date above will identify the published version. Material changes will be communicated as required by applicable law.